When it rains it pours, we are sharing another culinary product recall from the U.S. Consumer Product Safety Commission (CPSC). This time a food dehydrator – specifically EZDRY Food Dehydrators
The incident involves the white, EZDRY, six-tray food dehydrators. The dehydrator weighs about 4 pounds, measures 12″ tall by 8″ deep by 10″ wide. EZDRY is printed on the front of the dehydrators.
EZDRY and the model number EPD60W are printed on a white label on the bottom of the unit. They were sold in a white box labeled “EZDRY by Excalibur” Home Dehydrator with a picture of the product. These products are marked “Date Code: 2116, 2416, or 3316” engraved at the bottom of the label located on the bottom of the unit.
The cause of the problem relates to the food dehydrator drying element which can overheat, posing fire and burn hazards to consumers. So far, the recall affects about 14,000 units in the United States.
As of this writing, the firm has received 13 reports of the dehydrator overheating and the plastic unit melting, including six reports of fire and one report resulting in property damage to the counter top. No injuries have been reported to date.
Owners of the EZDRY Food Dehydrator should immediately stop using the recalled products and contact Greenfield for instructions. The company will provide you with a prepaid shipping label for a free replacement or full refund.
The consumer contact information with Greenfield is toll-free 877-881-0065 and you can call between 12 p.m. to 7 p.m. ET Monday through Friday.
If you prefer, you can email Greenfield at firstname.lastname@example.org or visit them online at www.greenfieldworld.com. Once there, click on the “Recall Safety Information” link at the top of the page for more information.
The food dehydrators were sold at Kohl’s stores nationwide and online at Amazon.com from June 2016 through February 2017 for between $40 and $50.
The listed importer is Greenfield World Trade Inc., of Fort Lauderdale, Florida, a division of the Legacy Companies, and manufactured in China.
This recall was conducted under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
About U.S. CPSC
The U.S. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals.
To report a dangerous product, a product-related injury or if you have questions about a recall, go online www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime.