More product recalls for consumers in the USA and Canada, this time involving the Teavana Flip Tumblers.
The recall affects the 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. “Teavana®” is printed on the side of the tumbler.
The hazard posed to consumers relates to how the flip tumblers can leak hot liquid, posing a risk of burn. Consumers should immediately stop using the recalled flip tumblers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland and Dallas Fort-Worth Airport, Texas) or contact Teavana for a mailer label to get a refund in the form of $45 Teavana store credit.
Affected consumers can contact Teavana toll-free at 877-832-8262 from 5:30 a.m. to 5 p.m. PT Monday through Friday and 7 a.m. to 3 p.m. PT on Saturday or online at www.Teavana.com and click on “Recall Information” at the very bottom of the page under the “More to Explore” section, and then select “Teavana Flip Tumbler” for more information.
The faulty flip tumblers number about 23,600 units in the United States and an additional 1,600 that were sold in Canada.
As of this writing, Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer’s abdomen.
The tumblers were sold exclusively at Teavana stores nationally and online at Teavana.com from October 2016 through February 2017 for about $40.
The importer is Teavana owner, Starbucks Corporation, of Seattle, Washington, manufactured, of course, in China.
Consumers may contact the U.S. CPSC at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054) Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime.
Canadian consumers may view Health Canada’s press release at: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62918r-eng.php
This recall was conducted under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
Reminder: Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.